Hosting Service Providers Showdown: Siteground vs Namecheap! (UPDATED)

Hosting Service Providers Showdown: Siteground vs Namecheap! (UPDATED)

Today, we are doing a hosting service providers showdown between Siteground vs Namecheap. In this article, we will compare these two competitors to help you make the decision what to buy the services from them. Few days ago we did a comparison of Siteground vs Hostgator and more recently, Namecheap vs GoDaddy.

To run a profitable affiliate marketing website and successful social media, you need to have a good hosting service provider, right? Without a great hosting service provider, it is a challenge to keep your website afloat consider speed, protection and content plays big factors in how well your site ranks.

Before we start comparing Siteground vs Namecheap. I want to let you know how we will rank them. There will be five categories that determines how well each hosting service providers performs. The five categories are: Pricing Plans, Customer Support, Speed, Uptime, and finally, Security.

Often of the time when a customer checks out a hosting service provider, they are not sure if that hosting company is worth the money. Which is why I created an article about Siteground vs Namecheap to help readers like you understand which one is a better choice for you.

It is also important to keep in your mind that all hosting companies comes with advantages and disadvantages. While it is obvious that there are some really bad hosting companies which you should just completely avoid them at all the cost. Both Namecheap and Siteground are well known companies that makes them serious competitors. Read below to learn more.

★ Round 1 | Pricing Plans

Nobody likes to pay too much money for hosting plans, right? How much money you want to spend to run your website is first and foremost a deciding factor. Both Siteground and Namecheap have different pricing plans. But their packages is very different too, one with a lite version and another one with bundled version.

It depends on your budget and how much you want to spend on. If you are concerned about protecting your websites from hackers and any malware activity. Then you might consider about spending few extra bucks just to ensure that your sites is protected.

In this part, I will compare the pricing plans between Siteground vs Namecheap. I will explain what each hosting companies’ plans brings to the table. Be prepared to learn and see what Namecheap vs Siteground has to offer for your website needs.

Namecheap Domain & Hosting Plans

To register a domain with .com extension will set you back for $10.98 a year. Although there is an ICAN fee surchage which will bring the subtotal to approximately $11.47 to register for a domain. Although, do not underestimate this, Namecheap is one of the cheapest domain register provider that you can buy a domain from.

Namecheap offers three hosting plans: Stellar, Stellar Plus, and Stellar Business. The most basic hosting plan you can get starts at $2.88 a month. There is no introductory price or anything like that. That price is what you will pay a month to keep your website running at Namecheap.

Namecheap Hosting Plans

Unlike the HostGator and BlueHost which uses introductory month to reel in buyers, Namecheap is very straightforward and upfront with their monthly pricing plans You also can purchase their hosting plans for one year and get a small discount.

Even more so, the plans comes with free SSL certificate, cPanel, personal e-mail and of course a WordPress installed on your websites. As you can see, the basic hosting plan offers you 20GB of webspace which is actually a lot if you are managing up to three websites and still have plenty leftover.

Plus, you get unmetered bandwidth for any hosting plans you choose. Although, there is special restriction on how fast you can download and upload the files on the websites. The bandwidth are reset based on hourly. Stellar Business hosting plan have fewer accounts on the server, which means you have more webspace, more bandwidth and are less prone to spammers and hackers.

Though, as their low price almost sounds too good to be true. If you want to have a dedicated IP server for your domain, you will have to pay an extra $2 per month. Although, they do not offer any protection for your website with these hosting plan. You can get Premium DNS which will set you back $4.88 a year. Read more about these plans in details by visiting here.

Siteground Domain & Hosting Plans

Siteground offers you the ability to register hosting plan and domain within the same plan. If you do plan to register for a domain on Siteground, it will set you back around $15.95 for one year. It is slightly more expensive than Namecheap, but it comes with few perks such as domain privacy, protection and of course personal e-mail.

It might be tempting to register for a domain on Namecheap and have Siteground point the nameservers toward the domain because it is cheaper to do so. Unless you are a budget savvy. I do not recommend doing that because it will make the whole process more complex and confusing. If you register both domain and hosting plan within the same company, you will be able to get a better customer support.

When it comes to providing hosting plans, Siteground price is slightly higher than Namecheap. Although for many great reasons plus if you choose to bill annually, you save 60% off the price!

SiteGround Monthly Plans

Siteground does an excellent job outlining what each hosting package have to offer and how much you will get from those plans. If you are looking at the cheapest plan options, you are at slightly disadvantage with a more expensive monthly price. The basic package offers you a webspace of 10GB and you are limited to one website.

Admittedly, it is a great hosting plan if you know what you are going to do. But for many people who are unsure what to do, especially first timers. The basic hosting plan isn’t a great choice. If you do plan to buy a hosting package from Siteground, be sure to read my article how to choose the right hosting plan at Siteground that is worth your money.

Each hosting plan includes featurers from StartUp to GoGeek. Although, if you want to run a website, GrowBig is highly recommended for starters. I can list all the features that Siteground has to offer in their hosting plans. But they are very extensive. You can check their hosting plan details by visiting here.

Regardless, all hosting plans comes with SSL Certificate, Web Protections and Dedicated IP Server for your domain. From the point of view, it sounds like Namecheap is a better choice for those who are budget savvy. But in the end, Namecheap’s packages is essential a lite verison of Siteground’s bundled packages.

Since this round is about pricing, the winner goes to Namecheap.

Winner: Namecheap

★ Round 2 | Customer Support

Perhaps the most important organ of all hosting companies is customer support. Without an effective and smooth customer support, there will be a lot of issues… and of course angry customers. Afterall, as a customer, you want to have your issue resolved, right?

Basically, that is what the customer support does. They read your issues, explore and find solutions for you in timely manner. But communication is also key in the customer support where the customers can be felt like they are understood instead of having to struggle with someone who doesn’t understand their native language.

When it comes to comparing Siteground vs Namecheap, they are very close. Read more to find out which hosting company has the best customer support service center for all your hosting issues.

Namecheap Customer Support

Unlike Siteground, the Namecheap customer support interface is very simple and bland. However, it works just like most of the hosting company customer support services. I only register few domains with Namecheap, so I was curious to see how good their customer support is.

I decided to submit chat ticket regarding to a pre-sale question for hosting plan. Without hesitation, an agent joined the conversation and greeted me. I didn’t even have time to say hello first. Plus the agent have their own face avatar on the top right corner to help humanizes the conversation. Which is actually great on my book.

Below is the conversation between me and a Namecheap agent. It didn’t took more than five minutes for the agent to answer my question. He was very prompted, responsive and answered my questions without hesitation.

Namecheap Customer Support Example

Although, while their customer support service is fast, responsive and honest. They hardly wows me and there was no point why I was convinced to purchase their services. When I compared Namecheap to Siteground. I felt that Siteground has taken a much more friendly approach toward their clients because they are all about taking care of the issues.

Namecheap customer support is U.S based. This means all agents you will meet will be able to understand your issues right away. Especially that majority of the website users are English and there is a high demand for English-speaking customer support to meet the needs.

Siteground Customer Support

Since I switched to Siteground, I stayed with them for almost a year and never felt the need to find a different hosting company. Siteground prides by putting their customers first and taking care of issues immediately. Hence, their motto goes: “Crafted with Care.”

There are at least two ways you can request for customer support. First and foremost fastest way to contact an agent is submitting a chat ticket. You will be taken to a new window with pulsing heartbeat. My wait time for an agent to address my ticket is always under 5 minutes. Plus, they will always be the first one to say hello that you do not even have a time to say hello first.

I really like how they included profile of their agent that helps build connection and humanizes the conversation. Instead of typing back and forth that does sounds a bit too robotic. Below is a conversation between me and one of Siteground’s agent, Martin D. who responded to my issue regarding a domain not loading properly for some reason. As you can see, I got my issue resolved under 4 minutes and he provided an answer how to fix it.

Siteground Customer Support Example

The only thing that sets Siteground apart from Namecheap is their ability to wows their customers by demonstrating their knowledge, skills and providing undivided attention. They are fast, responsive and communicates well. Every tickets I have made with them, I never had a single issue with communication and always left satisfied.

If you are fed up with your current hosting service provider customer support that can’t understands your issue or takes too long time to resolve. Siteground does a great job at resolving issues quickly and in timely manner. Plus their customer support is U.S based.

For these reasons, Siteground is the clear winner this round.

Winner: Siteground

★ Round 3 | Speed Test

Did you know that speed plays an important role in ranking your website pages for search engine optimization purpose? According to statistics, websites that loads fast brings in more traffic which results in ranking high. This is very important if you are looking to improve your conversion rate.

The slower your websites is, the more you are going to lose out on conversion rate and end up hurting your income. Which is why speed is extremely important than ever since it is a ranking factor for Google, Bing and Yahoo! as well other minor search engines.

Let’s find out which hosting service providers is the best pick for speed ranking factor. Without further ado, let’s begin the third round!

Namecheap Speed Test Results

In this section, I will demonstrate the speed results with different combination of plugins such as cache and content delivery network. With WP Super Cahce using Namecheap hosting plan, your website will have an average loading speed of 2.85 seconds. Which is well above acceptable loading time for visitors.

Namecheap Speed TestAlthough, the content delivery network plays a major role in doing all the heavy lifting for your website. The best loading speed you can get is merely 1.01 second with either WP Rocket + Cloudflare or W3 Total Cache + Cloudflare.

I do think Namecheap still can improve their loading speed by enabling compression and caching headers. Even though so, their speed is towered by big brand hosting companies like BlueHost and Siteground. If you wanted to make your website load fast and smoothly as possible, You would have to pay extra in order to achieve fast website speed which is something most do not want to do that.

Siteground Speed Test Results

Siteground claimed that they have the speed technology to deliver your content at blazing fast speed. I tested their claim to verify if it is actually true. With WP Super Cache, the website has a loading speed of 1.81 second, which is considerable faster than Namecheap and meets the acceptable standard.

Siteground Speed Test

Although, you can take the loading speed even further by implementing W3 Total Cache and Cloudflare to achieve a loading speed under 1 second. Best of all, Siteground comes with their own CDN and Cache plugins that are delivered to your website via servers for free.

Which means you will never, never, ever have to install CDN or Cache plugin on your website. This is really important to have lighting fast website. As of current, Siteground is the only hosting company that offers combination of Cloudflare and Super Cache perks to enhance your website performance.

Siteground edges Namecheap out with a mere loading speed of 0.95 second, making it the best website performance service provider to choose.

Winner: Siteground

★ Round 4 | Uptime Time

According to a case study, a website that makes $200,000 an hour is experiencing downtime. For every one minute, that company loses out on the opportunity to generate $833 profit. Downtime always equates to lost traffic which means lost business.

This is common no matter how big or small businesses are. Although, there are certain hosting companies you should keep your eyes peeled if you are looking for one that has an excellent uptime. Having a company that achieves 100% uptime is not possible.

Most realistically, you will see that they are able to maintain at least 99.9% or higher. In fact, some hosting companies like Namecheap and Siteground do offer uptime guarantee that if your website goes below 99.9% of the time, you will be entitled to a free month worth credit.

Let’s compare Namecheap vs Siteground to see which one has the best uptime as they claims to have.

Namecheap Uptime Results

Namecheap on average has a response time of 635.55 millisecond. It doesn’t face too much downtime. Which is actually quite impressive for a hosting company that offers cheap plans and domains. Although, while it has fast response time, it fails to deliver your website content because majority of the content is loaded on your site, not the servers.

Namecheap Uptime Results

However, if you do decided to pay extra for content delivery network and caching plugin to use with Namecheap hosting plan and have the content delivered to your visitors directly from the servers itself. It can really make an impact on how fast and responsive your website is. Namecheap has a uptime rate of 99.5% and greater.

Siteground Uptime Results

Siteground remains relatively stable for major of the time with a couple of spikes. It has an average response of 1085.22 millisecond, which is slightly longer than Namecheap’s response time. Although, it is important to keep in your mind that Siteground comes with built-in content delivery network and caching plugin.

Siteground Uptime Results

Which means that all of your content are already on the Siteground’s server that impacts on how fast your website loads. As for the downtime, Siteground rarely experiences downtime. They constantly have a uptime rate of 99.97% or higher. As you can see Siteground has longer response time, but has slightly better uptime rate than Namecheap does.

It is obvious that Siteground is the winner for the uptime results.

Winner: Siteground

★ Round 5 | Website Security

Did you know that cyberattack is very common and can cause you to lose profit by just hacking your website? As a website owner, it is your responsbility to ensure all the data are protected. If your website gets breached and the data are compromised, you might face legal and regulations consequences.

This is very, very important that you choose the right hosting service provider that will protect your websites. Even if it does come at some extra expenses will go an extra mile.

In this case, you might be wondering which web hosting service provider is geared to provide you a complete website and e-mail security for everyday uses. Let’s find out which one is best.

Namecheap Website Security

Aside from Namecheap insansely low price hosting plans. Their security is minimal at its best. At first, I was very skeptical if they have built-in security already. The chance is likely that they do not have any features implemented to protect users like you from cyberattacks.

I decided to investigate and chatted with Stats Ivanyuk, a customer representative of Namecheap and inquired about website protections. He response to my question was:

Stats Ivanyuk: I am afraid I did not get it quite straight. We do not provide any DDoS protection. In case you would like to use Spam Protection on our Shared hosting. Mod_security is enabled for all the Shared hosting plans by default and in case of suspicious activity, you may be notified regarding it via email.

They do not include DDoS protection or anything like that for your website, but protection for your e-mail systems. If you want to add extra layer of protections, you have to pay extra which makes everything even more complex and confusing. In my opinion, it is not entirely worth the cost at all.

Siteground Website Security

With their incredible speed, world-class response and amazing customer service support. Siteground has one of the best website security for all of hosting plans. No matter what plan you have, shared or reseller. Even if you pick the cheapest plan available, you will have website security included which is kinda a huge deal.

I decided to look further into this and chatted with Totyu H who is a customer representative at Siteground and asked him questions about website protections. His responses to my question literally blew me away how comfortable he was answering me, demonstrating his knowledge in website security:

Totyu H: We do offer indeed DDOS attack protection and here are some of the protections: A hardware firewall filtering flooding traffic. A local software firewall based on IP tables with more complex functions and traffic monitoring. All services have a limit for the number of connections a remote host can establish. We also check for high number of failed login attempts from hosts and filter if any.

On top of this, you can see this article how Siteground protects your website. Also if you are wondering what they offer to protection your site, their list is quite extensive.

After chatting with Totyu H. I felt very reassured knowing that the websites I hosted with them is protected and in good care. Even though, their pricing plans is a little more expensive, Siteground sure knows how to take care of your website.

Winner: Siteground

★ Final Verdict: Namecheap vs Siteground

As you can see it has been a close competition. With Namecheap only dominating in pricing plans. Siteground has beaten them in four important categories.

The final verdict revealed that Siteground is the clear winner and the best web hosting service provider. But, it boils down to your preference and how you want to host your websites.

In my experience, I always think it is worth the extra cost to pay for a better hosting plan with included security and perks. As your website grows bigger, you inevitable will need security and protections against cyber attacks that threatens your money-making sites.

Yes, Namecheap has the cheapest plan which you only have to pay $3 a month. However, in the end is it really worth paying for a lite version of Siteground?

Needless to remind you that Siteground comes with an annual discounted price for those who register with them the first year. You can get 67% discount off your hosting plan for the first year. If you choose the Grow Big plan which is $19.95 a month. You will only have to pay around $80 for one full year.

Good deal, right? Plus Siteground isn’t like other web hosting service provider that engages in shady business practice and pulls off introductory price stunts on their clients.

Now it is your turn to decide which hosting service provider you want to choose and follow these three simple steps to register your website and start running a money making website.

Keith Ericksen is a successful affiliate marketer and founder of The Money Creator™. His goal is to help readers like you learn how to make money by creating profitable websites. During his leisure time, he enjoys to socialize, playing games, learning new things and hiking.

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